The latest version of the Monitor is designed to help you manage complex EDI and e-invoicing landscapes with greater ease. These updates focus on increasing user autonomy, improving transparency across borders, and providing the tools needed to scale your operations without increasing your manual workload.

Why this matters

As businesses expand into new markets, the "cognitive load" of managing different jurisdictions and hundreds of connections can become overwhelming. This update transforms the Monitor into a self-service hub where teams can resolve issues faster and maintain a consistent user experience across every region.

What’s new

Seamless Global Operations

Breaking down language and jurisdictional barriers is now easier than ever.

• Native Language Support: the Monitor is now available in Spanish and French, allowing regional teams to work in their preferred language.

• Country Filtering: A new country filter on messages allows you to isolate activity in specific regions, such as Hungary or Poland. By focusing on specific jurisdictions, teams can more easily identify country-specific errors and reduce the risk of missing critical compliance issues.

Greater Autonomy & Self-Service

We’ve empowered users to take the lead on daily management tasks, reducing the need for back-and-forth support.

• Flow User Management: You can now invite, edit, and deactivate Flow supplier users directly within the Monitor.

• Activity Tracking: Maintain accountability with visibility into "Events," allowing you to track activity for specific users or across the whole company.

• Redesigned Connector Hub: The Connectors page has been overhauled to provide a clearer view of ERP, Compliance, and soon Management API connections.

• Guided Setup Wizard: A new step-by-step wizard guides you through compliance connector configurations, helping users activate their country connectors faster.

Scalability for ERP Partners

New tools help our partners manage large customer ecosystems from a single source of truth.

• Centralized Customers Overview: Partners now have a dedicated tab to view all client environments, total connector counts, and assigned consultants at a glance.

• Streamlined Troubleshooting: Consolidated visibility across all accounts allows for faster issue detection across your entire partner portfolio.

Technical Notes

• Translation Scope: Interface menus and filters are translated; however, documentation and user-generated content remain in the original language.

• Flow Management: Self-service user management is available for supplier companies that are not also standard clients of the Monitor.

Connector Counts: The Customers tab for partners displays all connectors (ERP & Compliance), while the Connector Overview focuses on API/SFTP and self-service compliance connectors.

The ecosio product team