Company hierarchy not reflected on UI

Company RSK Group Limited has 3 levels of company hierarchy:

  1. RSK Group Limited

    1. RSK Belgium

      1. RSK Benelux

      2. RSK Europe

      3. etc.

    2. RSK France

      1. ADEV

      2. etc.

Steps to occurrence

  1. company has a 2-level structure before, that worked as expected

  2. then IE sets up in Admin a new company hierarchy, with 3 levels

  3. this change has not been correctly reflected.

    1. In Monitor company switcher, all level 3 subcompanies were categorized into one of the level 2 subcompanies

    2. However, filtering worked as per the correct company setup in Admin

  4. Same behavior on test & prod.

Take-away: Seemingly, there’s a UI bug where the switches does not reflect the correct company hierarchy for 3-levels.

Supporting documents

Link to thread:

https://ecosio.slack.com/archives/CSVV2DARY/p1776244268732179

Product
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Files
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Quick Fixes Done
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Upvoters
Status

General Availability (GA)

Board

Product Bug Reporting

ETA
Apr 21, 2026
Date

4 months ago

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